For Questions and Customer Service:
Heather Hyde
Phone:  (323) 656-5020
Send email

For PR:

1509 N. Crescent Height Blvd., #3
Los Angeles, CA  90046
Phone:  (323) 656-5020
Send Email 

 

Our Policy
Each piece is hand-made, using the best quality materials.  We make every effort to ensure that the colors on the photographs closely reflect the actual pieces. There will always be slight differences, due to the inherent nature of the stones and hand painted items no two pieces are exactly alike, each has a personality of its own so slight variations in size and coloring will occur.  We only ask that you keep these things in mind when ordering

Within the U.S. shipping is Postal Service Priority Mail with delivery confirmation.  All shipments within the state of California will be assessed 8.25 % sales tax.

There is a flat rate of $20.00 for all shipments to Canada and $25.00 to all other International Countries.  Orders will be shipped USPS Priority, 6 to 10 days delivery.  Free International Shipping for orders over $600.00.

You will receive an e-mail when your payment is received and when your order has been shipped.  In-stock items will be shipped within 3-5 business days.  We will notify you if an item has been back-ordered, and will also notify you of a new ship date. 

We are devoted to satisfy our customers completely and hope that your new piece of jewelry will exceed your expectations.  Please feel free to call or email us regarding any questions.

Care & Repair
Sterling Silver and Gold Fill: Polish with a high quality micro-fiber cloth.  However, if your chain is dirty, rinse in warm water and mild detergent, rinse thoroughly with clean water and pat dry.

Pearls and Crystals: Polish with a high quality micro-fiber cloth to heighten your jewelry's luster and brilliance.

Stones and Mother of Pearl: Gently polish with damp cloth and dry with a clean cotton cloth.

Coral: Gently polish with damp cloth and dry with a clean cotton cloth. You may use a professional cleaner, if it is coral friendly.

Suede: Using a bath towel gently rub to restore nap, if there is a stain, rub gently with a nail file

Brass: Gently buff with a soft cloth.

Repair service is provided. Contact us if you need to restring, rewire or have materials replaced. Repair charges will be based on the extent of damage and the cost of the materials.

Your jewelry may be damaged by direct contact with hairspray, perfume, deodorant or detergents. Always add jewelry last when dressing and store it separately in a soft pouch to avoid scratches and breaks.

Shipping and Handling
Domestic: 
Shipping and handling charges for orders in the U.S. are determined by the merchandise dollar amount of your order.

$0.00-$79.00

$8.95

$79.01-$150.00

$11.95

$150.01-$300.00

$14.95

$300.00-$500.00

$17.95

$500.00+

Free Shipping

All shipments within the state of California will be assessed 8.25 % sales tax.

International:  There is a flat rate of $20.00 for all shipments to Canada and $25.00 to all other International Countries.  Orders will be shipped USPS Priority, 6 to 10 days delivery.  Free International Shipping for orders over $600.00.

Please note we cannot ship to PO boxes - the delivery address must be a street address. Orders to PO boxes will be cancelled.

 

 
 
     
     
   

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